If you wish to return or exchange your purchase simply return the item to us in its original condition within 14 days of receipt . Goods MUST be :
. Unsoiled
· Undamaged
· Unused and in their original packaging with all tags in place.
All goods returned after 14 Days or do not comply with the above will NOT qualify for a refund or exchange . REFUNDS . Will be issued on receipt of goods excluding all P&P. Show purchase refunds will be issued by either cheque or bank transfer which ever method is preferred . If you prefer a bank transfer refund please add your account details to return note . Bank details will be destroyed once refund has been processed .
EXCHANGES . If you require an exchange please remember to enclose £5.00 for return postage back to you .
RETURNING AN ITEM .
Re-package the goods in their original packaging (where possible ) and enclose a note with all contact details and also reason for return including return postage cost if item is to be exchanged and then post back to us via a trackable service. Please note that when returning your item the return postage is your responsibility . Please ensure you receive a certificate of posting as you are responsible for the item until it is received by us. Please return to : Midlands equestrian supplies 7 arden walk Handsacre WS15 4ER